Return Policy
Return Policy
At AI Mart, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, our return policy is here to assist you.
Eligibility for Returns
You can request a return or exchange
Non-Returnable Items
Certain items cannot be returned for hygiene and safety reasons, including:
- Perishable goods (e.g., fresh produce, dairy, meat).
- Opened or used items.
How to Request a Return
- Contact Us
Notify us within 24 hours of receiving your order. Provide your order details and a description of the issue. - Submit Proof
Share clear photos of the product and packaging if it is damaged or incorrect. - Arrange for Pickup
We will coordinate a pickup or advise on how to return the product.
Refund or Replacement
- Refunds: Approved refunds will be processed within 5-7 business days to your original payment method.
- Replacements: We’ll deliver a replacement product as quickly as possible if you choose this option.
Important Notes
- Returns are only accepted within Arifwala.
- Products must be in their original condition to qualify for a return or exchange.
For more assistance, feel free to contact our customer support team. We’re here to make shopping at AI Mart stress-free and enjoyable!
